Describes violence and harassment experienced by home care workers (based on published survey results), depicts warning signs and demonstrates deescalation tactics through pictures and videos. Some terminology and background information in the training is specific to Oregon public sector home care workers. The title has 252 screens and 29 video clips.
Evidence base: Data from a randomized trial of 306 female home care workers who took this training with or without followup practice led by peers trained in deescalation techniques. Surveys given at 6 months after the training revealed that the participants, whether or not the participants received followup practice, improved their feelings of confidence to be able to respond to and workplace violence and harassment and to prevent it. In addition they reported experiencing a reduction in incidents of workplace violence and harassment. The peer-reviewed article is available at a cost from the publisher.
Records of Results
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• institutional purchase order (PO)
• direct bank transfer
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Product delivered after bank transfer or PO arrives, or after check clears.
• credit card (available on this page)
Note: Trainings (number of ‘uses’) can begin at any time over a year from date on the license (per the email); 1-5 over-the-limit trainings are allowed to accommodate false starts. Once a training is begun there is no time limit on when it can be completed.